Client Partner

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We’re looking for a Client Partner to join Snap Inc!

You will build and manage partnerships with small and medium advertisers to help them expand their digital presences on Snap. You’ll need great presentation and people skills, the ability to manage many projects at once, and a deep understanding of the digital advertising world, specifically lower funnel across both web and app, with a stronger emphasis on web.

Additionally, you will be working with our 3rd party vendors that are supporting long tail businesses in the Middle East to grow their businesses on Snap. This role is best suited to someone who can partner directly with clients, support the sales aspect of the business, and work collaboratively with vendors in a process-based and solution-driven way. 

What you’ll do:

• Identify, prioritize, and secure business opportunities

• Personally manage a portfolio of approximately 50–100 accounts, primarily across Saudi Arabia, the UAE, and Kuwait

• Create, own, and execute the strategic approach for each account in the assigned book of business with the intent to simultaneously unlock and elevate each relationship

• Ensure that our clients receive the highest level of sales and operational customer service

• Develop and implement best practices for client interaction, sales, and services

• Own a room, present dynamically, and instill confidence to challenge our clients in a kind, smart, and creative way to ensure we are doing what is best for both businesses long-term

• Analyze campaign performance statistics, interpret data, and recommend performance enhancements across web and app, with a strong focus on lower-funnel outcomes

• Partner with other cross-functional teams on structuring and executing strategic & product initiatives

• Create persuasive sales presentations and sales narratives using market trends, campaign data, and case studies

• Build sales narratives for both yourself and vendor representatives, working alongside reps to support the sales aspect of the business

• Be responsible for educating clients and vendor representatives on Snapchat products, lower-funnel best practices, and effective ways to grow their businesses on Snap

• Develop and run workshops and training for vendor representatives, covering both product knowledge and sales, and take responsibility for rolling out the training

• Support Snapchat vendors operations with sales expertise to achieve sales reps efficiency and grow their businesses

• Establish collaborative, process-based, and solution-driven ways of working with our vendors

Knowledge, Skills & Abilities:

• Extensive knowledge of social media, mobile apps, and digital and mobile marketing

• Deep understanding of the marketing funnel tactics, with detailed knowledge of lower funnel on both web and app, with a stronger emphasis on web

• Strong ability to read, interpret, and analyze campaign and business performance data and translate insights into clear recommendations

• Ability to perform well in a highly dynamic, rapidly changing environment

• Excellent communication, presentation, and storytelling skills

• Ability to engage and partner with  key stakeholders internally and externally. 

• A team player and collaborator who can partner effectively with clients, cross-functional teams, and vendor representatives

• Process-based and solution-driven approach to problem solving and partnership management

• Experience developing sales narratives, enabling sales teams, and delivering workshops or training

• Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior-level engagement sessions

Minimum Qualifications:

• Bachelor’s degree or equivalent preferred

• 8+ years of marketing, brand advertising, media sales, performance marketing, marketing acquisition, and/or online advertising experience

• Demonstrated experience managing performance marketing or lower-funnel campaigns across web and app, with a stronger emphasis on web

• Analytical and data-driven mindset

• Ability to travel as needed, including regular travel to Saudi Arabia and potential travel to Egypt and other markets in the region

• Fluent in both Arabic and English, with full professional proficiency in speaking, reading, and writing

Preferred Qualifications:

• Proven track record of growing top-to-bottom relationships with both clients and partners

• Proven track record of reaching and exceeding sales goals

• Experience working in an advertiser-side or in-house performance role, such as Performance Manager, Performance Marketing Manager, or Marketing Acquisition Manager

• Experience managing a portfolio of accounts and building relationships with long-tail or small and medium-sized businesses

• Experience partnering with or enabling sales representatives; previous vendor management experience is helpful but not essential

• Creative, outside-the-box thinker and strategist

• Passion for Snap and marketing, and enthusiasm for the challenge of building something from the bottom up

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!