Senior Client Partner, Retail

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Senior Client Partner to join Snap Inc! You'll drive revenue by building and managing strategic partnerships with brands to help them expand their digital presence on Snapchat. You'll need great presentation skills, a proven record of managing senior relationships, the ability to manage many projects at once, the ability to manage ambiguity in a fast moving environment and a deep understanding of the digital advertising world.

What you’ll do:

•  Identify, prioritize, and secure business opportunities among top spending advertisers and market leaders

• Drive revenue for Snap by seeking out business challenges with various marketing functions with clients while leveraging  external partners

• Use consultative approach by offering strategic media solutions for all clients through vertical playbook, establishing campaign goals, learning agenda, buy model, golden rules, etc.

• Be viewed as the business owner for the partnership among clients’ senior management

• Partner with internal and multiple client cross-functional teams on structuring and executing operational and strategic initiatives

• Capable of clearly articulating the customer's situation and challenges within Snap, enabling the internal leadership team to understand the full context and providing detailed proposals to help the company make well-informed decisions.

• Responsible for educating clients on Snapchat products and best practices 

• Define the overall approach for specific territories and/or regions, develop work plans, and create compelling sales propositions utilizing internal and external data

• Create, own, and execute the strategic approach for each account in the assigned book of business with the intent to simultaneously unlock and elevate each relationship

• Balance priorities for driving innovation, meeting a learning agenda, and driving revenue for Snap

• Ensure that our clients receive the highest level of sales and operational customer service

• Develop and implement best practices for client interaction, sales, and services

• Develop metrics to measure the growth and performance of accounts, provide reports as needed, and recommend performance enhancements

• Create persuasive sales presentations using market trends and case studies

• Own planning and development of all senior client meeting agendas, including having the right materials, participants, and key actions

• Articulate and update clients on Snapchat products and developments; educate clients and agencies on best practices

• Provide guidance and be a mentor for junior members of the team

Knowledge, Skills & Abilities:

• Expert knowledge of the ecosystem of the export retail business in China

• Strong track record of engaging and partnering with C-Level executives

• Deep knowledge of the self-serve platform, auction, and biddable form of digital advertising buying

• Proven performance winning the support of key stakeholders

• Strong existing relationships with top marketing decision makers for brands

• Proven track record of reaching and exceeding sales goals

• Ability to perform well in a highly dynamic, rapidly changing environment

• Creative, outside-the-box thinker and strategist

• Excellent communication and presentation skills

• A team player and collaborator

• Strong analytical skills with a “feel” for numbers

• Autonomously own large-clients and proactively communicate with key stakeholders

Minimum Qualifications: 

• BA/BS degree or equivalent years of experience

• 8+ years of marketing, brand advertising, media sales, and/or online advertising experience

• Ability to travel as needed

Preferred Qualifications:

• Proven track record of growing top to bottom relationships with both clients and agencies

• Proven track record of reaching and exceeding sales goals

• Creative, outside-the-box thinker, and strategist

• Passion for Snap, marketing, and up for the challenge of building something from the bottom up

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!