Manager, Client Partner

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Manager to join UK Large Customer Solutions and lead the Retail & Travel team:

What you'll do:

• Have command of and be responsible for the growth of your region at Snap and be able to inform client teams on trends in that region

• Lead a senior team of Client Partners

• Personally build and manage relationships with key senior client and agency partners

• Hold your team accountable to revenue quotas and input metrics and broader OKRs

• Define, execute, and deliver OKR-driven measurement strategies

• Understand broad vertical trends and translate into strategic areas and opportunities to drive growth of the business

• Determine individual quotas and client lists for team

• Develop strategic insights, highlight opportunities, and provide structured reporting on performance in their market or market vertical

• A deep understanding of the performance of top clients at Snap and a point of view on how they would accelerate growth in their vertical over the next year

• Define the go to market strategy and be a Snapchat voice in the region

• Maintain deep expertise on Snapchat products and developments and leverage that understanding to identify cross-selling opportunities relevant to customers’ business goals

• Conduct market analysis to identify, prioritise, and secure business opportunities independently based on a deep understanding of your region and the business strategies of your customers

• Own reporting and stakeholder management for your region

• Act as a business owner to develop the sector which encompasses the Retail & Travel verticals

• Build a culture of sharing and disseminate best in class work across the team and broader organisation

• Act as a spokesperson and industry expert for Snap in the market

Knowledge, Skills and Ability:

• Proven track record in leading retail and ecommerce teams

• Extensive knowledge of brand and performance marketing including industry trends, measurement and attribution approaches, and competitive product knowledge

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation (internally and externally)

• Proven ability to drive the sales process from plan to close

• Strong business sense and retail/ecommerce industry expertise

• Excellent mentoring, coaching and people management skills

• Experience working effectively with cross-functional teams and all levels of management

• Embodies Snap values - Kind, Smart, Creative

Minimum Qualifications:

• Bachelor’s degree or equivalent experience preferred

• 10+ years experience in digital media space

• 2+ years of experience managing a team

• Facilitate meetings with multiple senior stakeholders

• Pre-existing relationships with marketers within the region

Preferred Qualifications:

• Strong existing relationships with top marketing decision makers in the industry

• Excellent communication and presentation skills, including the ability to build trust with C-level clients by understanding their business needs and tailoring communications

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!