Studio Operations Lead
Los Angeles
Full time
Posted 1 days ago
R0042805
Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.
improve the way people live and communicate. Snap contributes to human progress by
empowering people to express themselves, live in the moment, learn about the world, and have
fun together. The Company’s three core products are Snapchat, a visual messaging app that
enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality
platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.
We’re looking for a Studio Operations Lead! As a Studio Operations Lead, you’ll become a key
player in driving the creative and technical ambitions of our Santa Monica based Global Studio
Services team. Day-to-day, you’ll work with producers, post production professionals, technical
engineering teams, and other disciplines to support media production for many Snap Inc teams.
What you’ll do:
● Maintain integrity of physical infrastructure within budget and schedule.
● Own studio logistic planning and oversee gear inventory and asset management.
● Responsible for tech upgrades - e.g. firmware updates and hardware repairs.
● Collaborate with network/infra engineering and security teams, et al. to ensure production
hardware and software is maintained, running efficiently and safeguarded.
● Support the design and implementation of new studios and studio upgrades.
● Oversee gear prep for onsite and offsite productions.
● Design organizational layouts and standards for studio equipment and storage.
● Collaborate with producers, internal partners and vendors to oversee purchases for
equipment and technical furniture.
● Manage and onboard vendors from contract to delivery in accordance with team
standards and company policies, cultivating a network of global resources.
● Apply knowledge of industry trends to improve services.
● Keep leadership and team informed of the status of studio and post support efforts.
● Communicate and enforce standards, creating new standards as tech and scope evolve.
● Escalate tech issues in a timely manner to appropriate service owners.
● Create and contribute to standard operating procedures and documentation
● Provide detailed project reporting using a ticket tracking system.
● Overall manage and oversee the work of in-house post artists and vendors.
● Work with producers and customers to create post schedules and budgets.
● Create or obtain post budgets and bids and negotiate best services deals.
● Quality control media files to ensure requirements are met for distribution.
● Manage post production technical liaison to cross functional internal teams.
● Ensure post production schedules are communicated and delivered on.
● Use Jira to input post project data, communicate with internal partners and team
members, assist with scheduling and to illustrate metrics via visual dashboards.
● Maintain a network of post vendors to deliver consistent premium content.
● Create and ensure backup redundancies across content libraries.
● Manage, maintain, and upgrade shared network resources, servers and media storage.
Knowledge, Skills & Abilities:
● Technical production and post experience in a corporate or entertainment field.
● Technical knowledge on camera, lighting systems and video distribution.
● Experience developing quality control workflows for equipment and production systems.
● Experience in designing intuitive equipment storage rooms and workflows.
● Strong interest in tech and agility at learning new products and features.
● Ability to work a flexible schedule including nights and weekends as needed.
● Excellent interpersonal and relationship building skills.
● The ability to communicate effectively in both written and verbal formats.
● An ability to learn and work in a variety of business applications for such processes as
scheduling, project tracking, vendor management, purchasing, and inventory.
● A self-starter who works well without supervision, approaches problem solving proactively
with the ability to maintain professionalism and communication.
● Great troubleshooting and problem solving skills.
● Great time management skills; can shuffle tasks and resources while communicating.
● Proficiency with Adobe Creative Cloud and DaVinci Resolve and their proxy workflows.
● Able to provide clear creative direction as well as evoke artistic thinking in colleagues.
● Has worked with production companies, post houses, studios and rental houses.
● Thorough knowledge of linear and nonlinear editing techniques, audio mixing methods,
media file formats, animated GFX and post gear.
● Experience in a deadline driven role and ability to manage multiple projects at once.
● Experienced with a variety of digital media post workflows.
● Understanding of audio, lighting, color correction, motion GFX and keying footage.
● Skilled at building and managing post production budgeting and post delivery schedules.
● Experience using project management software to plan production.
● Experience integrating, maintaining and troubleshooting media management systems.
Minimum Qualifications
● 4+ years of production and post experience in a film, TV or corporate environment.
● 2+ years of customer support experience in a technical environment.
Preferred Qualifications
● 8+ years of production and post experience in a production or corporate environment
including the configuration, operation, and troubleshooting of production equipment.
● Bachelor's Degree in an area of technical production or creative media field.
● Experience working in a studio environment or collaborative production setting.
● Valid California Driver's License (or the ability to obtain).
● Ability to safely lift 50 lbs unassisted.
● Experience working in a start-up environment or tech company.
If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!
Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
The base salary range for this position is $130,000-$196,000 annually.
This position is eligible for equity in the form of RSUs.
Ready to join Team Snap
Studio Operations Lead
La vita su Snap
