Lead, Account Management (Fixed-Term, 10 months)

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We’re looking for an Account Manager, Level 5 to drive high-impact account strategy and execution across a broader portfolio of China-based export advertisers within the Gaming App and short drama ecosystem. This role will manage a scaled book of torso clients while leading projects that improve business outcomes at scale. This is a 1-year fixed-term role suited for a strategic account leader who can influence senior stakeholders, connect work across teams, and build stronger operating mechanisms that elevate both client results and organizational effectiveness.

What you’ll do

• Own a strategic portfolio of China-based export advertisers, with focus across Gaming App and short drama clients, and deliver growth, retention, and client success outcomes

• Manage a scaled torso book of business with end-to-end accountability, including prioritization across revenue opportunities, service models, renewals, and operational rigor

• Lead complex account programs and cross-functional projects that improve growth, retention, and client satisfaction

• Partner closely with Client Partners to shape account strategy and translate business goals into clear execution plans

• Serve as a senior solutions partner for advertisers by combining category knowledge, product expertise, operational rigor, and business judgment

• Develop strategic opportunities by connecting client needs, market context, performance insights, and internal capabilities

• Influence senior client stakeholders with clear recommendations, strong business logic, and polished communication

• Drive alignment across multiple teams and functions, including planning for dependencies, risks, and contingencies

• Build operating mechanisms, feedback loops, and scalable ways of working that improve consistency and quality across torso accounts

• Distill performance trends and business context into clear actions, optimization priorities, and strategic recommendations

• Raise concerns early, challenge assumptions constructively, and help teams make strong trade-off decisions

• Help strengthen the broader team by sharing best practices, coaching others, and improving how work gets done

Minimum qualifications

• Bachelor’s degree or equivalent practical experience

• 8+ years of experience in digital advertising, account management, client strategy, or a related commercial role

• Experience owning strategic accounts or leading high-impact client programs

• Experience managing senior client stakeholders and influencing cross-functional teams

• Experience managing a portfolio or scaled book of business with strong prioritization and commercial judgment

• Strong analytical and financial acumen with the ability to connect performance data to business decisions

• Excellent communication skills with the ability to be concise, compelling, and persuasive

• Strong written and verbal communication skills in English and Mandarin

Preferred qualifications

• Experience leading projects across multiple teams, functions, or markets

• Experience working with China export advertisers and supporting international growth objectives

• Experience supporting Gaming App, entertainment, content, or short drama advertisers, or strong familiarity with mobile growth business models

• Strong executive presence and confidence with senior stakeholder communication

• Ability to evaluate trade-offs and make sound decisions in ambiguous situations

• Track record of shaping strategy rather than only executing it

• Experience building scalable coverage models, playbooks, or service approaches for torso books of business

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!