Client Partner

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

Snap Inc. is a technology company.

We believe the camera presents the greatest opportunity to improve the way people live and communicate.

Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for an experienced Client Partner to join Snap Inc! You'll drive revenue by building and managing strategic partnerships with brands and agencies to help them expand their digital presence on Snapchat. You'll need great presentation skills, a proven record of managing senior relationships, the ability to manage many projects at once, and a deep understanding of the digital advertising world.

What you’ll do:

• Identify, prioritise, and secure business opportunities across your assigned portfolio of clients and agencies.

• Own a book of business and develop account strategies that unlock new opportunities, deepen relationships, and drive revenue growth for Snap.

• Build and maintain trusted relationships with senior client and agency stakeholders, serving as the business owner for each partnership.

• Take a consultative approach by understanding clients’ business challenges, marketing priorities, and growth objectives, then translating them into effective media strategies.

• Develop strategic recommendations that incorporate campaign goals, learning agendas, buying models, measurement approaches, and relevant Snapchat solutions.

• Educate clients and agencies on Snapchat’s products, capabilities, and best practices, and clearly communicate product developments and opportunities.

• Partner with internal and client cross-functional teams to structure and execute strategic and operational initiatives.

• Define account plans and workstreams using internal and external data, market trends, client insights, and relevant case studies.

• Balance priorities across innovation, learning agendas, client outcomes, and revenue delivery.

• Lead senior client meetings, including planning agendas, coordinating the right participants, preparing compelling materials, and driving clear next steps.

• Monitor account performance and develop metrics, reports, and recommendations that improve business results and account growth.

• Deliver a high standard of sales and operational customer service while developing repeatable best practices for client engagement and account management.

• Provide guidance and mentorship to junior members of the team.

Knowledge, Skills & Abilities:

• Deep knowledge of social media, mobile applications, digital advertising, and mobile marketing.

• Strong understanding of self-serve platforms and auction-based and biddable digital advertising models.

• Proven ability to build and influence relationships with senior and executive-level stakeholders.

• Strong commercial acumen and the ability to understand client and agency business models, challenges, and opportunities.

• Proven ability to win the support of key stakeholders and collaborate effectively across cross-functional teams.

• A track record of meeting or exceeding revenue and sales goals.

• Excellent communication, presentation, storytelling, and negotiation skills.

• Creative, strategic, and solutions-oriented approach to solving complex business challenges.

• Ability to prioritise effectively and perform in a dynamic, rapidly changing environment.

• Collaborative, adaptable, and team-oriented mindset.

Minimum Qualifications: 

• Bachelor’s degree or equivalent practical experience.

• 5+ years of experience in marketing, brand advertising, media sales, online advertising, account management, or a related client-facing commercial role.

• Experience managing client or agency relationships and growing accounts through consultative selling.

• Ability to travel as needed.

Preferred Qualifications:

• Established relationships with senior marketing decision-makers across brands and agencies.

• Experience building relationships across multiple levels of a client or agency organisation.

• Experience with Snapchat advertising solutions or a comparable mobile, social, or digital advertising platform.

• Experience leading executive presentations, business reviews, workshops, or other senior stakeholder engagements.

• A passion for Snap, marketing, and building in a fast-paced, evolving environment.

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!